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Professional Services · Operations

Authoritative client retainer governance, crisis logging & scope review management.

Ensure every advisory hour, emergency media response, and out-of-scope request is tracked against the client retainer — establishing an empirical record for annual fee reviews.

Real-time retainer burn velocity monitored against contracted monthly scopes of work
Out-of-hours crisis response and unplanned media requests documented and billed as amendments
Structured anniversary fee reviews supported by annual timesheet and deliverable archives
dashboard.neonbee.app/pr-communications
Live Workspace
Neonbee PR & Communications operations software interface
✦ Press Release Distributed · Tier 1 pickup tracked
Real PR & Communications
Real PR & Communications
37%
Still report AVEs
50%
Only 'somewhat' sure of their metrics
95%
Agency staff working overtime
1
Thread, brief to renewal
See it on a real PR & Communications workflow

A 20-minute demo on your own flow — not a generic tour.

Step 1 of 2

Takes under a minute · no credit card

Chosen by teams in interior design, facilities management, furniture manufacturing and professional services.
Where it hurts today
Client retainers routinely over-serviced without commercial recognition or compensation
Out-of-hours crisis advisory work absorbed into standard monthly fees without documentation
Multi-year client retainers stagnant at legacy pricing while client scope steadily expands
Annual renewal negotiations defended with anecdotal clippings rather than empirical hours
What Neonbee gives you
Real-time retainer burn velocity monitored against contracted monthly scopes of work
Out-of-hours crisis response and unplanned media requests documented and billed as amendments
Structured anniversary fee reviews supported by annual timesheet and deliverable archives
Comprehensive client renewal presentations compiling validated outcomes, coverage, and hours
PR & Communications work in progress
Professional Services

This is the work. Neonbee runs the business behind it.

Not a generic ERP bent into shape — the flow below is your flow, in your language, from the first enquiry to the recurring contract.

Your business flow — one thread

From the first lead to the recurring contract.

Every stage lives in one system. The amber dots are where PR and comms agencies typically lose margin — and the ✦ Neura agents underneath work exactly those stages.

1Win the accountEnquiry → retainer signed
Enquiry, referral or intermediary approach
CRM
Chemistry meeting & brief captured
CRM
Creds, pitch and pitch costs
Projects
Scope of services & fee proposal
CRM
⚠ margin leak
Scope Pricer
Prices the scope in hours
Contract, notice period & retainer e-sign
Sign
Ask Neura Assist, any time in this phase — “Is the scope of services priced for the work it actually implies?”
2Run the retainer monthOnboarding → monthly report
Onboarding, spokespeople & approvals map
People Connect
Messaging house, key messages & crisis playbook
Folio
Monthly plan & hours budget per workstream
Projects
Retainer Burn Watch
Flags hours running past the fee
Media relations, content, events
Projects
Client requests arriving out of scope
Support
Out-of-Scope Catch
Raises extra asks as an amendment
Crisis & out-of-hours response
Support
⚠ margin leak
Out-of-Hours Log
Captures crisis time as it happens
Time recorded to client, workstream and grade
Timesheets
Grade Mix Check
Shows who actually did the work
Ask Neura Assist, any time in this phase — “How many hours has this client really taken this month?”
3Bill and collectTimesheets → cash
Month-end review: hours vs. fee
Timesheets
⚠ margin leak
Write-off Alert
Names the hours about to vanish
Amendments & third-party costs recharged
Accounting
Retainer invoice raised
Accounting
Collections & ageing
Accounting
Ask Neura Assist, any time in this phase — “What did we deliver this month that never reached an invoice?”
4Prove it and renewReporting → fee review
Coverage, sentiment & outcomes against objectives
Documents
Coverage Collector
Pulls results onto the client record
Quarterly review with the year's hours attached
Folio
Fee review & retainer uplift
CRM
⚠ margin leak
Fee Review Prompt
Raises uplift on the anniversary
Renewal, re-scope or extend into new workstreams
Flow
Renewal Pack
Assembles the year in one place
recurring — every retainer month, every fee review
Ask Neura Assist, any time in this phase — “Can we show what the retainer bought before we ask for more for it?”
a stage in your flowwhere money typically leaksrecurring revenuetags = the module that runs that stage · ✦ = the agent working it
Free playbook

The PR & Communications Business-Flow Playbook

The full flow above, mapped step by step — with the margin leaks marked and how teams plug them. Free, by email.

Inside Neonbee

The work, the money, one connected view.

A live view from the Accounting module — CFO-grade statements, computed from the same connected record that runs the rest of your business.

Neonbee Accounting module — live view
See your workflow in it Book a demo
20 minutes · on your real workflow · no commitment
Live in days, not months

Pre-configured for your vertical. Import your contacts and items, switch on the modules you need, start working.

One bill replaces 10+ tools

No Zapier fees, no integration maintenance, no sync drift. One price, per seat, all modules included.

AI with guardrails

Neura assists proactively, but every action that moves money or commits your company asks for your approval first.

Questions, answered

What most teams ask before the demo.

Straight answers — and anything we haven't covered, ask us live on the call.

Ask us directly
How long does it take to get live?

Most teams are up in 3–5 days. We configure your trade settings, migrate your customers, products and open jobs, and train your team in two 45-minute sessions.

Can we keep using our existing accounting tool?

Yes. Neonbee has a complete double-entry accounting engine built in, but we also sync 2-way with QuickBooks, Xero, Sage and Tally if you prefer to keep your accountant where they are.

Does the AI act on its own?

Neura has two modes: Assist (answers, drafts, summaries) and Execute (real actions through agents). Every Execute action lands as an approval card — nothing runs without your sign-off, and everything is audited.

Is our data used to train AI models?

No. Your data stays yours — it is never shared or sold, and Neura reasons over it privately to help your business only.

What if we only need a few modules?

That's the normal path. All 20 Operations modules share one record, but you switch on only what you need and add the rest when you're ready — pricing follows what you use.

Next step

See Neonbee run a PR & Communications business.

A 20-minute demo on your own workflow — comms, operations and Neura, working end to end.

Book your 20-minute demo

On your real workflow · no commitment · reply within one business day