Your whole business in one place — safely.
Trusting one system with everything is a big deal. Here's exactly how Neonbee keeps your data protected, private and under your control.
Encryption in transit & at rest
Your data is encrypted on the wire (TLS) and where it's stored.
Role-based access
Permissions decide who can see and do what — so people only touch what they should.
Approval rules you control
Nothing automated happens outside the flows you set. You decide what Neura and your team can do.
Your data is yours
Export it anytime in standard formats. It's never shared, sold, or used to train outside models.
Data protection
Your data, protected end to end
Encrypted everywhere
Data is encrypted in transit with TLS and encrypted at rest in our managed database.
Tenant isolation
Each customer's data is logically separated, so one workspace can never read another's.
You own your data
Export your records in standard formats whenever you want — there's no hostage-taking on exit.
Secrets kept safe
Credentials and API keys are stored securely and never exposed in the product or logs.
Access control
People touch only what they should
Granular, role-based control over who can see and do what.
- Role-based permissions decide exactly who can see and do what
- Least-privilege defaults — new users start with the minimum access they need
- Approval rules gate sensitive actions before they take effect
- Every meaningful action is written to an activity trail you can review
- You control the scope of what the Neura AI assistant is allowed to do
- Access is revoked instantly when someone leaves or changes role
Backup & recovery
Your data survives the unexpected
Automated backups
Your data is backed up automatically on a regular schedule — no manual step to remember.
Redundant storage
Backups are stored redundantly so a single failure never means lost data.
Point-in-time recovery
We can restore to a recent point in time to recover from mistakes or incidents.
Tested restores
Recovery is designed and exercised so a restore actually works when it's needed.
Infrastructure
Built on hardened, monitored foundations
Reputable cloud hosting
Neonbee runs on established cloud infrastructure with strong physical and network security.
Continuous monitoring
Systems are monitored for availability and anomalies so issues are caught early.
Managed patching
Infrastructure and dependencies are kept current with security updates.
Network isolation
Production services are isolated and access to them is tightly restricted.
Privacy
Your data is never the product
Read the full details in our privacy policy.
- Your data is yours — we never sell it or share it for advertising
- We don't use your business data to train third-party AI models
- We collect only what's needed to run the product (data minimization)
- Subprocessors are vetted and held to equivalent data-protection standards
- We honor data-subject requests — access, correction, export and deletion
Full details in our Privacy Policy.
Compliance
Ready for your vendor review
Security and privacy practices built for enterprise review — with honest answers and documentation to back them up.
- Built to align with widely recognized security and privacy best practices
- Data-protection practices designed around GDPR-style data-subject rights
- A Data Processing Agreement (DPA) is available on request
- Security documentation and questionnaires supported for vendor reviews
Security questions, answered
Where is my data stored and is it encrypted?+
Your data lives in our managed cloud database, encrypted in transit (TLS) and at rest. Each customer's data is logically isolated from every other.
Do you use my business data to train AI?+
No. Your data is never sold, and it's never used to train third-party AI models. Neura acts on your data for you, inside your workspace, under the rules you set.
Can I export or delete my data?+
Yes. You can export your records in standard formats at any time, and we honor deletion requests. Your data is never held hostage.
How do you control who can access what?+
Access is role-based with least-privilege defaults, sensitive actions can require approval, and every meaningful action is written to an activity trail you can review.
What happens if there's an outage or data loss?+
Data is backed up automatically and stored redundantly, with point-in-time recovery designed and tested so we can restore quickly.
Can you complete our security questionnaire or sign a DPA?+
Yes. We support vendor security reviews and can provide a Data Processing Agreement — reach out to the security team below.
Contact our security team
Evaluating Neonbee for your organization? Our team will walk through architecture, controls and compliance, complete your security questionnaire, and share documentation.
privacy@neonbee.appHave a security question? Ask us directly.
Book a call and we'll walk your team through architecture, controls and compliance.