neonbee.ai
Home / Industries / Facilities Management (FM)
Facilities Management · Operations

Comprehensive CAFM, PPM, SLA & contract lifecycle billing in one unified system.

A unified CAFM helpdesk, planned preventative maintenance scheduler, real-time SLA clock, and activity-based billing engine — mitigating liquidated damages and securing contract renewals.

CAFM service desk with real-time contractual SLA timers and automated triage
Audit-ready PPM compliance dashboards proving contractual delivery for annual QBRs
Automated capture of all client reimbursables, consumable usage, and extra works
dashboard.neonbee.app/facilities-management
Live Workspace
Neonbee Facilities Management (FM) operations software interface
✦ Reactive SLA Clock · 18m to dispatch target
Real FM operations
76%
First-time fix, median
10–15%
Revenue recovered
1
CAFM + billing
QBR
Renewal-ready
See it on a real Facilities Management (FM) workflow

A 20-minute demo on your own flow — not a generic tour.

Step 1 of 2

Takes under a minute · no credit card

Chosen by teams in interior design, facilities management, furniture manufacturing and professional services.
Where it hurts today
Labor rate inflation absorbed within fixed-price facilities management agreements
Uncaptured reimbursables, consumables, and out-of-scope work orders left unbilled
Liquidated damages and SLA penalty deductions resulting from missed PPM intervals
Unreconciled subcontractor costs failing to pass through to client billing
What Neonbee gives you
CAFM service desk with real-time contractual SLA timers and automated triage
Audit-ready PPM compliance dashboards proving contractual delivery for annual QBRs
Automated capture of all client reimbursables, consumable usage, and extra works
Back-to-back reconciliation between subcontractor work packages and customer invoices
Facilities Management (FM) work in progress
Facilities Management

This is the work. Neonbee runs the business behind it.

Not a generic ERP bent into shape — the flow below is your flow, in your language, from the first enquiry to the recurring contract.

Specialized AI Workforce Available

Facilities Management Neura Fleet (10 AI Agents)

10 autonomous Neura agents for hard and soft FM service providers.

SLA Control MonitorControl Tower

Watches response and resolution times, auto-escalating tickets before penalties occur.

CAFM Smart DispatcherDispatch

Assigns reactive work orders based on technician trade, proximity, and parts inventory.

Specialist Vendor ChaserContractor Mgmt

Chases third-party elevator, generator, and pest control subcontractors for reports.

Asset Lifecycle TrackerAsset Mgmt

Monitors Mean Time Between Failures (MTBF) and recommends repair vs. replacement.

Your business flow — one thread

From the first lead to the recurring contract.

Every stage lives in one system. The amber dots are where FM providers typically lose margin — and the ✦ Neura agents underneath work exactly those stages.

1Win the contracttender → signed SLA
Tender / RFP
CRM
Tender Deadline Tracker
no submission date missed
Site survey & asset verification
Assets
Scope & SLA/KPI definition
Projects
Costing & manpower deployment
People Connect
⚠ cost leak
Bid & contract (SLA, penalties)
Sign
Ask Neura Assist, any time in this phase — “What's our bid pipeline worth right now?”
2Mobilise & runonboarding → daily operations
Mobilization & asset onboarding
Assets
PPM plan build
Maintenance
PPM Gap Watch
no planned visit missed
Helpdesk / CAFM & dispatch
Support
Support SLA Watchdog
no ticket breaches its SLA
Field execution & timesheets
Timesheets
Timesheet Nudge
missing hours chased before payroll
Spares & procurement
Procurement
PO → GRN Matcher
every delivery checked against its PO
Subcontractor management
Vendors
⚠ cost leak
Ask Neura Assist, any time in this phase — “Which sites are at risk of an SLA breach this week?”
3Get paidreporting → billing
SLA/KPI reporting
Insight
QBR Pack Builder
the renewal evidence, auto-built
Recurring billing + extras
Accounting
⚠ revenue leak
Extras Catcher
every reimbursable billed
Ask Neura Assist, any time in this phase — “Which extras and reimbursables haven't been billed?”
4Renew the contractthe thread never ends
QBR → renewal / re-tender
CRM
Renewal Radar
renewal defence ready 90 days out
recurring — PPM compliance data is the renewal defence
Ask Neura Assist, any time in this phase — “Which contracts hit QBR in the next 90 days?”
a stage in your flowwhere money typically leaksrecurring revenuetags = the module that runs that stage · ✦ = the agent working it
Real scenarios

The situations that actually cost you money.

Not feature lists — the specific moments that quietly cost a Facilities Management (FM) business money, and the exact steps Neonbee runs instead.

1

Extras delivered free between the scheduled visits

The moment: The client's site manager asks your on-site team to handle a small reactive job — not in the contract scope.

On your current stack

The team does it as goodwill. It happens weekly across a dozen sites. None of it is measured, so nobody realises the contract is being run at a loss.

With Neonbee
Reactive requests are logged as tickets against the contract, in or out of scope
Out-of-scope work is flagged and priced as an extra before it's dispatched
Approved extras are billed on the monthly invoice with evidence attached
The QBR shows scheduled vs. reactive vs. out-of-scope by site
Support · Maintenance · Accounting

Out-of-scope work is either billed or visible — not silently absorbed.

2

The SLA penalty discovered at month-end

The moment: A contract with response and rectification KPIs across 40 sites.

On your current stack

Performance is compiled from spreadsheets after the fact. The first time you learn about a breach is when the client applies the deduction.

With Neonbee
Each ticket carries the contract's response and rectification clocks
Signal shows live SLA position by contract and site, not in arrears
At-risk tickets escalate to a supervisor before the clock runs out
The client-facing performance pack is generated from the same data
Support · Signal · Insight

SLA position is live, so breaches get prevented rather than reported.

3

Mobilisation of a new multi-site contract

The moment: You win a 25-site FM contract starting in six weeks.

On your current stack

Asset registers arrive as PDFs, schedules get rebuilt by hand per site, and the first quarter runs on improvisation and overtime.

With Neonbee
Sites and their assets are loaded once into the asset register
PPM schedules are generated per asset class across all sites
Crews, certifications and site access requirements are assigned in one place
Contract KPIs and billing rules are set before day one
Assets · Maintenance · Crew · Projects

Mobilisation runs from one record instead of 25 improvised ones.

Free playbook

The Facilities Management (FM) Business-Flow Playbook

The full flow above, mapped step by step — with the margin leaks marked and how teams plug them. Free, by email.

Inside Neonbee

The work, the money, one connected view.

A live view from the Accounting module — CFO-grade statements, computed from the same connected record that runs the rest of your business.

Neonbee Accounting module — live view
See your workflow in it Book a demo
20 minutes · on your real workflow · no commitment
Live in days, not months

Pre-configured for your vertical. Import your contacts and items, switch on the modules you need, start working.

One bill replaces 10+ tools

No Zapier fees, no integration maintenance, no sync drift. One price, per seat, all modules included.

AI with guardrails

Neura assists proactively, but every action that moves money or commits your company asks for your approval first.

Questions, answered

What most teams ask before the demo.

Straight answers — and anything we haven't covered, ask us live on the call.

Ask us directly
How long does it take to get live?

Most teams are up in 3–5 days. We configure your trade settings, migrate your customers, products and open jobs, and train your team in two 45-minute sessions.

Can we keep using our existing accounting tool?

Yes. Neonbee has a complete double-entry accounting engine built in, but we also sync 2-way with QuickBooks, Xero, Sage and Tally if you prefer to keep your accountant where they are.

Does the AI act on its own?

Neura has two modes: Assist (answers, drafts, summaries) and Execute (real actions through agents). Every Execute action lands as an approval card — nothing runs without your sign-off, and everything is audited.

Is our data used to train AI models?

No. Your data stays yours — it is never shared or sold, and Neura reasons over it privately to help your business only.

What if we only need a few modules?

That's the normal path. All 20 Operations modules share one record, but you switch on only what you need and add the rest when you're ready — pricing follows what you use.

Next step

See Neonbee run a Facilities Management (FM) business.

A 20-minute demo on your own workflow — comms, operations and Neura, working end to end.

Book your 20-minute demo

On your real workflow · no commitment · reply within one business day